To say that the 2020 COVID-19 pandemic has turned the country upside down is an understatement, especially in California. From L.A. to Fairfield to Hollywood, residents and businesses have had to upend everything and operate on unfamiliar ground for months.
While many businesses have sadly had to close their doors and some services are no longer available for the time being, there are still many essential appointments that can still be made – and HVAC is one of those! A-1 Guaranteed has had to change the way we provide our essential service, but we’re here to help our customers in every way possible now, just as we always have.
What HVAC Services Can We Still Provide?
Our team is available to provide our customers in Napa, Solano, Contra Costa, and the surrounding areas with heating, air conditioning, tankless water heater, solar, and air quality services. Should your furnace act up or go out, give us a call for quick, professional service. We can still diagnose and fix air conditioners and furnaces, set you up with a new tankless water heater, install solar energy, remedy serious home performance issues, and help improve the quality of air in your home, for example.
Are There Any Services that are not Available at this Time?
Unfortunately, we are not able to perform some services such as minor installations of things like bathroom fans or kitchen vents, as they are not considered essential.
What Steps Do We Take to Ensure Our Customers’ and Employees’ Safety?
We take the health and safety of our technicians and customers very seriously here at A-1 Guaranteed. Therefore, we request that our customers let us know if anyone in the home has been sick with COVID-19 or has been exposed to the coronavirus. When our technicians do visit your home for your appointment, they will enforce social distancing. In addition, they must have a sink available to them so they can wash their hands regularly. Finally, every technician will don shoe covers, gloves, and masks not just for their safety, but for the safety of our customers, as well.
Trust A-1 Guaranteed for Safe, Prompt HVAC Service in the Bay Area
Although our office is closed to walk-in customers, our staff is always available via email and phone. We are still ready to provide you with emergency services as well as repair and installation services for your solar energy system, air quality system, HVAC, water heater, and more. Contact us today and let us know how we can help you.